Client Testimonials
Sophie Tobin
Chief Design Officer
Meet Sophie Webb, GM of User Experience and former Chief Experience Officer at Mable. When Mable transitioned from startup to scale-up, Sophie turned to Brightbox to help define, refine, and build the right design team.
What set them apart? They really got it—going beyond skills to understand purpose, values, and team dynamics. Unlike recruiters who force-fit design roles into generic categories, Brightbox took the time to get the nuances. Personable, genuine, and deeply invested in both clients and candidates, they are the ultimate matchmakers in the hiring process.
Madeleine Robins
Chief People Officer
Meet Maddi Robins, Chief People Officer at Big Red Group—well known for Red Balloon. Over the past few years, Maddi has experienced a recruitment partnership unlike any other. Working with Liam and Brightbox proved to be bold, collaborative, and refreshingly honest—from challenging off-market salaries to offering invaluable insight on product and design trends.
Beyond just filling roles, Liam provided a strategic network and ongoing support that truly elevated Maddi’s team. What began as recruitment evolved into a friendship and advisory relationship, showcasing the power of a people-first approach for both employers and candidates alike.
Laura Rust
Talent Lead
Meet Laura Rust, Talent Lead at Bupa. Regarding filling specialist and hard-to-fill technology roles, Laura turns to Brightbox as a trusted partner. Their strong reputation means candidates take notice, opening doors to top talent that others can’t reach.
What sets Brightbox apart? A personalised, network-driven approach—not just another cookie-cutter recruitment process. With in-depth briefs, fast turnarounds, and a problem-solving mindset, Liam and the team ensure a smooth, efficient hiring experience. More than just recruiters, they proudly represent Bupa’s brand, securing standout talent who truly fit the business.
Ken Merlewski
Head of Experience Design
Meet Ken Marlewski, Head of Experience Design at Bupa. Ken’s journey with Brightbox started as a candidate—Liam saw his potential, placed him in a role, and supported his career progression to leadership. Now, as a client, Ken values the same depth of insight and personalised approach that set Brightbox apart.
They don’t just fill roles; they find the right talent—even those not actively looking. With a deep understanding of team dynamics and a knack for sourcing high-impact candidates, Brightbox has played a key role in building Bupa’s leadership team. It’s more than recruitment—it’s a true partnership.
Adriana Porter
General Manager of Content Experience and Performance
Meet Adriana Porter, General Manager of Content Experience and Performance for Digital APAC at Bupa. Since 2022, Brightbox has been a key partner in helping her build high-performing teams, filling niche and senior leadership roles with speed and precision.
In the complex digital world, where expertise spans content design, CRO, digital sales, and service, Brightbox stands out for its ability to truly understand the nuances of each role. Their proactive approach, deep industry knowledge, and fast execution make them invaluable in securing top talent and driving success.
Christy Mccarthy
Head of Delivery and Business Intelligence
Meet Christy McCarthy, Head of Delivery and Business Intelligence at ReachOut Australia. Her journey with Brightbox started as a candidate, where Liam’s guidance helped her land her role.
When it came time to hire for her team, she initially went to market herself—sifting through over 100 applications, conducting interviews, and even making an offer that didn’t work out.
Frustrated with the process, she turned to Brightbox. They moved fast, with integrity, and truly understood the balance between technical expertise and nonprofit culture. Christy says, “I wouldn’t be making a video for anyone else.”
Scott Savage
Chief Product and Engineering Officer
Meet Scott Savage, former Chief Product & Tech Officer at Mable and ex-Google Director of Engineering. When Mable needed to scale rapidly—doubling headcount in a year—Scott turned to Brightbox.
Liam and the team didn’t just fill roles; they took the time to understand the business, culture, and the importance of finding the right fit. In a fast-growth environment, preserving company culture is critical, and Brightbox delivered with a thoughtful, balanced approach. Specialising in digital product, data, and engineering hires, they became a trusted partner in building a high-performing team.
Bjorn Bohme
Director for Product Research and Technology
Meet Böhme, Director of Product, Research & Technology at ReachOut. His journey with Brightbox started as a candidate—Liam and the team placed him in his current role. Since then, he’s relied on Brightbox to fill key positions within his team.
What sets them apart? They can bring in high-quality candidates who are not only strong fits but also well-prepared. By ensuring clear expectations from the start, Brightbox streamlines the hiring process, representing ReachOut professionally and delivering the right talent with speed and precision.
Sunil Jugulkar
Product Manager
Meet Sunil Jugulkar, Product Manager at Bupa Healthcare Platform. When searching for his next opportunity, Sunil turned to Brightbox—and Liam delivered. From understanding his expertise to guiding him through the interview and offer process, Brightbox ensured a seamless experience.
What stood out most? Transparency, empathy, and clear communication at every stage. Whether the news was good or challenging, Sunil always felt informed and supported. For candidates, Brightbox isn’t just about finding a job—it’s about finding the *right* fit with a team that genuinely cares.
