Overview:
Account Directors oversee key client relationships and high-value accounts, ensuring that strategic initiatives align with business objectives. They act as senior advisors to clients while managing account teams.
Duties & Responsibilities:
- Develop long-term strategies to maintain and grow key accounts
- Oversee account teams and ensure client satisfaction across multiple touchpoints
- Lead high-level client meetings, presentations, and strategic planning sessions
- Identify and pursue opportunities for account expansion and revenue growth
- Monitor account performance, ensuring that KPIs and contractual obligations are met
- Serve as an escalation point for complex client concerns
- Stay informed on industry trends to provide strategic insights to clients
Skills & Qualifications:
- Extensive experience in account management, client relations, or business development
- Strong leadership and strategic thinking skills
- Ability to manage multiple high-value accounts and stakeholders
- Expertise in negotiation and contract management
